Abstract
The paper examines the impact of external pressure in the act of onboarding trading partners to business-to-business (B2B) connectivity platforms. Articulating different forms of external pressure (enticement and enforcement) and drawing on a survey of 121 organizations, it examines the effect of three enticement factors and three enforcement factors on firms' decision to adopt a B2B connectivity platform. In general, enforcement measures (“sticks”) were found to be more effective than enticement (“carrots”). Two exceptions are presented: enticement works better than enforcement in persuading organizations with high invoicing intensity or heavy use of cloud technologies. The authors discuss the overall finding and theorize in light of the empirical study's context, wherein the platform generates asymmetric benefits to the trading partners (i.e., an organization receiving the transaction document delivered through the B2B connectivity platform harnesses most of the benefits). The findings' implications for research and practice are considered.
Original language | English |
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Title of host publication | Proceedings of the 54th Annual Hawaii International Conference on System Sciences, HICSS 2021 |
Editors | Tung X. Bui |
Publisher | Hawaii International Conference on System Sciences |
Pages | 4733-4742 |
Number of pages | 10 |
ISBN (Electronic) | 978-0-9981331-4-0 |
DOIs | |
Publication status | Published - 2021 |
MoE publication type | A4 Conference publication |
Event | Annual Hawaii International Conference on System Sciences - Virtual, Online, Maui, United States Duration: 5 Jan 2021 → 8 Jan 2021 Conference number: 54 |
Publication series
Name | Proceedings of the Annual Hawaii International Conference on System Sciences |
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Volume | 2020-January |
ISSN (Print) | 1530-1605 |
Conference
Conference | Annual Hawaii International Conference on System Sciences |
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Abbreviated title | HICSS |
Country/Territory | United States |
City | Maui |
Period | 05/01/2021 → 08/01/2021 |
Keywords
- The Diffusion
- impacts
- Adoption and Usage of ICTs upon Society and Small Enterprises interorganizational systems