Physicians' Experiences on EHR Usability: A Time Series from 2010, 2014 and 2017

Johanna Kaipio, Hannele Hyppönen, Tinja Lääveri

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

3 Citations (Scopus)
93 Downloads (Pure)

Abstract

The interest towards monitoring and guiding the development of healthcare information systems on a national level is increasing. In this paper, we report results from the three cross-sectional surveys on physicians' experiences on usability of their electronic health record (EHR) systems in Finland. The research question was: How have physicians' experiences on usability of their EHR systems evolved between 2010 and 2017? The data consists of responses to six usability statements from Finnish physicians working in public healthcare centres and hospitals. Among physicians working in healthcare centres, results between 2010 and 2017 show change for the worse. Among their colleagues in hospitals, results indicate slight improvement only in the domain of ease of use of the systems. In general, contrary to general expectations, the results do not show improvements between the years 2010, 2014 and 2017. In the future, we will continue the monitoring work in Finland on a national level from the viewpoint of physicians and other professional groups.

Original languageEnglish
Title of host publicationImproving Usability, Safety and Patient Outcomes with Health Information Technology
Pages194-199
Number of pages6
ISBN (Electronic)978-1-61499-951-5
DOIs
Publication statusPublished - 1 Jan 2019
MoE publication typeA4 Article in a conference publication
EventInformation Technology and Communications in Health - Victoria, Canada
Duration: 19 Feb 201921 Feb 2019

Publication series

NameStudies in Health Technology and Informatics
PublisherIOP Press
Volume257
ISSN (Print)0926-9630
ISSN (Electronic)1879-8365

Conference

ConferenceInformation Technology and Communications in Health
Abbreviated titleITCH
CountryCanada
CityVictoria
Period19/02/201921/02/2019

Keywords

  • electronic health record
  • physician
  • satisfaction
  • survey
  • usability

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