Performance Evaluation and Process Interventions - A Method for Business Process Development

Terho Laakso

Research output: Book/ReportBookScientificpeer-review

2 Citations (Scopus)
Original languageEnglish
Place of PublicationEspoo
PublisherActa Polytechnica Scandinavica
Number of pages186
Publication statusPublished - 1997
MoE publication typeC1 Separate scientific books

Keywords

  • business process assessment
  • organisational development
  • process modelling

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