Perceptual measures of performance: Fact or fiction?

Mikko Ketokivi, Roger Schroeder

Research output: Contribution to journalArticleScientificpeer-review

349 Citations (Scopus)
Original languageEnglish
Pages (from-to)247-264
JournalJournal of Operations Management
Volume22
Issue number3
Publication statusPublished - 2004
MoE publication typeA1 Journal article-refereed

Keywords

  • empirical research
  • measurement and methodology
  • operations performance
  • statistical analysis

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