Peer-to-peer service quality and its consequences in virtual communities

Aku Valtakoski; Juhana Peltonen; Mikko O.J. Laine

Peer-to-peer service quality and its consequences in virtual communities

Aku Valtakoski
, Juhana Peltonen
, Mikko O.J. Laine

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

2 Citations (Scopus)

Original language	English
Title of host publication	16th Americas Conference on Information Systems (AMCIS), Lima, Peru, August 12-15, 2010
Publication status	Published - 2010
MoE publication type	A4 Conference publication

Keywords

virtual community, service quality, peer-to-peer, service production system

Cite this

@inproceedings{45e8c80f0c96442d89ffce871857d441,

title = "Peer-to-peer service quality and its consequences in virtual communities",

keywords = "virtual community, service quality, peer-to-peer, service production system, virtual community, service quality, peer-to-peer, service production system, virtual community, service quality, peer-to-peer, service production system",

author = "Aku Valtakoski and Juhana Peltonen and Laine, \{Mikko O.J.\}",

year = "2010",

language = "English",

booktitle = "16th Americas Conference on Information Systems (AMCIS), Lima, Peru, August 12-15, 2010",

}

TY - GEN

T1 - Peer-to-peer service quality and its consequences in virtual communities

AU - Valtakoski, Aku

AU - Peltonen, Juhana

AU - Laine, Mikko O.J.

PY - 2010

Y1 - 2010

KW - virtual community, service quality, peer-to-peer, service production system

M3 - Conference article in proceedings

BT - 16th Americas Conference on Information Systems (AMCIS), Lima, Peru, August 12-15, 2010

ER -