Palvelu korvaa tilan (PATI): Final report
Research output: Book/Report › Commissioned report › Professional
- Tampere University of Technology
PATI project concentrated on two research streams: 1.
understanding the mobile worker 2. understanding the service provision.
In the first stream, PATI research team concentrated in understanding the knowledge worker better. As a result, extended user profiles and waste points of mobile work were identified. The user experience and its measurement were studied as well.
In the second research stream, new research clusters were identified as well as new business models for a smart digital workplace service. As a main result, WorkCoach service concept
has been developed during the project. The aim of the new
service is to improve employee wellbeing, productivity, and overall workplace experience by providing targeted on-demand services.
This document is composed by following human-centred design process. Main results are shortly introduced in the chapters and links to academic readings are provided after.
|Number of pages||70|
|Publication status||Published - Mar 2018|
|MoE publication type||D4 Published development or research report or study|
- workplace, services, knowledge worker, user experience, measurement, profiling, service concept