Organizing customer-oriented service business in manufacturing

Taija Tuulia Turunen, Marja Toivonen

    Research output: Contribution to journalArticleScientificpeer-review

    33 Citations (Scopus)
    Original languageEnglish
    Pages (from-to)74-84
    JournalOPERATIONS MANAGEMENT RESEARCH
    Volume4
    Issue number1-2
    DOIs
    Publication statusPublished - 2011
    MoE publication typeA1 Journal article-refereed

    Keywords

    • customer knowledge
    • industrial service
    • organizing service business
    • service operations management

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