Openness and open-endedness: implications for mass customization capabilities of product firms

Research output: Contribution to conferenceAbstractScientific

Abstract

This paper contributes to mass customization literature by conducting conceptual theory adaptation study. The paper analyses literature on open platforms and openness in mass customization and product configuration literature to put forth propositions for implications for key mass customization capabilities are to be adapted to benefit from openness, and how those are potentially challenged by competition from open platforms.
The propositions are beneficial for managers of mass customization firms that may be concerned by the competitive threat from open platforms, or that are looking to benefit from openness and external actor contributions as part of the MC offering. They may guide the development of their capabilities for such endeavors.
Original languageEnglish
Publication statusPublished - 2 Feb 2023
MoE publication typeNot Eligible
EventNordic Workshop on Digital Foundations of Business, Operations, Strategy and Innovation - University of Oslo, Oslo, Norway
Duration: 2 Feb 20233 Feb 2023
Conference number: 5

Workshop

WorkshopNordic Workshop on Digital Foundations of Business, Operations, Strategy and Innovation
Abbreviated titleDBOSI
Country/TerritoryNorway
CityOslo
Period02/02/202303/02/2023

Keywords

  • Mass customization capabilities
  • platform economy
  • openness
  • mass customization

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