Online review site data in service innovation

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Original languageEnglish
Title of host publicationThe 25th annual RESER (Research in Services) Conference; Copenhagen, Denmark; 10-12.10.2015
EditorsLars Fuglsang Jon Sundbo
Pages13
ISBN (Electronic)978-87-7349-921-4
Publication statusPublished - 2015
MoE publication typeA4 Article in a conference publication

Keywords

  • Service Innovation, Innovation Management, Customer Understanding, Electronic word-of-mouth

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