ON THE FORGETTING OF CORPORATE IRRESPONSIBILITY

Research output: Contribution to journalArticle

Researchers

  • Sebastien Mena
  • Jukka Rintamäki
  • Peter Fleming
  • Andre Spicer

Research units

  • City, University of London

Abstract

Why are some serious cases of corporate irresponsibility collectively forgotten? Drawing on social memory studies, we examine how this collective forgetting process can occur. We propose that a major instance of corporate irresponsibility leads to the emergence of a stakeholder mnemonic community that shares a common recollection of the past incident. This community generates and then draws on mnemonic traces to sustain a collective memory of the past event over time. In addition to the natural entropic tendency to forget, collective memory is also undermined by instrumental "forgetting work," which we conceptualize in this article. Forgetting work involves manipulating short-term conditions of the event, silencing vocal "rememberers," and undermining collective mnemonic traces that sustain a version of the past. This process can result in a reconfigured collective memory and collective forgetting of corporate irresponsibility events. Collective forgetting can have positive and negative consequences for the firm, stakeholders, and society.

Details

Original languageEnglish
Pages (from-to)720-738
Number of pages19
JournalAcademy of Management Review
Volume41
Issue number4
Publication statusPublished - Oct 2016
MoE publication typeA1 Journal article-refereed

    Research areas

  • COLLECTIVE MEMORY, IMPRESSION MANAGEMENT, ORGANIZATIONAL IDENTITY, SOCIAL-RESPONSIBILITY, RHETORICAL HISTORY, ISSUE SALIENCE, STRATEGIES, INDUSTRY, MOVEMENT, MISCONDUCT

ID: 10298663