Of two minds, multiple addresses, and one ledger: Characterizing opinions, knowledge, and perceptions of Bitcoin across users and non-users

Xianyi Gao, Gradeigh D. Clark, Janne Lindqvist

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

23 Citations (Scopus)

Abstract

Digital currencies represent a new method for exchange - a payment method with no physical form, made real by the Internet. This new type of currency was created to ease online transactions and to provide greater convenience in making payments. However, a critical component of a monetary system is the people who use it. Acknowledging this, we present results of our interview study (N=20) with two groups of participants (users and non-users) about how they perceive the most popular digital currency, Bitcoin. Our results reveal: non-users mistakenly believe they are incapable of using Bitcoin, users are not well-versed in how the protocol functions, they have misconceptions about the privacy of transactions, and that Bitcoin satisfies properties of ideal payment systems as defined by our participants. Our results illustrate Bitcoin's tradeoffs, its uses, and barriers to entry.

Original languageEnglish
Title of host publicationCHI 2016 - Proceedings, 34th Annual CHI Conference on Human Factors in Computing Systems
PublisherAssociation for Computing Machinery (ACM)
Pages1656-1668
Number of pages13
ISBN (Electronic)9781450333627
DOIs
Publication statusPublished - 7 May 2016
MoE publication typeA4 Article in a conference publication
EventInternational Conference on Human-Computer Interaction - San Jose, United States
Duration: 7 May 201612 May 2016
https://chi2016.acm.org/wp/

Publication series

NameConference on Human Factors in Computing Systems - Proceedings

Conference

ConferenceInternational Conference on Human-Computer Interaction
Abbreviated titleCHI 2016
CountryUnited States
CitySan Jose
Period07/05/201612/05/2016
Internet address

Keywords

  • Bitcoin
  • Crypto-currency
  • Digital currency
  • Interview study

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