@inproceedings{c2ab3c98d067438b975d116c54848a0b,
title = "Network approach to health care quality improvement: The case of a Finnish hospital dictrict",
keywords = "customer orientation, intra and inter organizational relations, total quality thinking, customer orientation, intra and inter organizational relations, total quality thinking, customer orientation, intra and inter organizational relations, total quality thinking",
author = "Tuija L{\"a}ms{\"a} and Taina Savolainen",
year = "2001",
language = "English",
pages = "CD--ROM",
editor = "J.J. Krabbendam",
booktitle = "The 1st International Conference on Management of Healthcare and Medical Technology {"}The Hospital of the Future{"}, Enschede, The Netherlands 22-24 April, 2001",
publisher = "University of Twente, Enschede, The Netherlands",
}