Multiple voices of the user in public sector services

Mikko H. Lehtonen, Tiina Tuominen

Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review

6 Citations (Scopus)

Original language	English
Title of host publication	User-Based Innovation in Services
Editors	Jon Sundbo, Marja Toivonen
Place of Publication	Cheltenham, UK
Publisher	Edward Elgar
Pages	227-250
ISBN (Print)	978-0-85793-195-5
Publication status	Published - 2011
MoE publication type	A3 Book section, Chapters in research books

OpenUrl availability

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title = "Multiple voices of the user in public sector services",

author = "Lehtonen, {Mikko H.} and Tiina Tuominen",

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T1 - Multiple voices of the user in public sector services

AU - Lehtonen, Mikko H.

AU - Tuominen, Tiina

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M3 - Chapter

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BT - User-Based Innovation in Services

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A2 - Toivonen, Marja

PB - Edward Elgar

CY - Cheltenham, UK

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