Multiple voices of the user in public sector services

Mikko H. Lehtonen, Tiina Tuominen

    Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review

    6 Citations (Scopus)
    Original languageEnglish
    Title of host publicationUser-Based Innovation in Services
    EditorsJon Sundbo, Marja Toivonen
    Place of PublicationCheltenham, UK
    PublisherEdward Elgar
    ISBN (Print)978-0-85793-195-5
    Publication statusPublished - 2011
    MoE publication typeA3 Book section, Chapters in research books

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