Multiple voices of the customer in public sector services

Mikko Lehtonen, Tiina Tuominen

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

    Original languageEnglish
    Title of host publication20th RESER conference in Gothenburg 30.9.-2.10.2010
    Pages27
    Publication statusPublished - 2010
    MoE publication typeA4 Article in a conference publication

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