MOOD: Recognizing emotions from live audio

Research output: Other contributionScientific

Researchers

Research units

  • Metropolia University of Applied Sciences

Abstract

a software tool, to assist an employee in sales or customer support. The prototype
taps in on customer's live audio, and relays recognized emotions to the employee,
additionally giving recommendations for appropriate reactions.

Details

Original languageEnglish
TypeSoftware prototype
Publication statusPublished - 2018
MoE publication typeNot Eligible

    Research areas

  • Emotions, Voice analysis

ID: 31224332