Mobile customer relationship management: underlying issues and challenges

Jaakko Sinisalo, Jari Salo, Heikki Karjaluoto, Matti Leppäniemi

Research output: Contribution to journal › Article › Scientific › peer-review

Original language	English
Pages (from-to)	771-787
Journal	Business Process Management Journal
Volume	13
Issue number	6
DOIs	https://doi.org/10.1108/14637150710834541
Publication status	Published - 2007
MoE publication type	A1 Journal article-refereed

Access to Document

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AU - Sinisalo, Jaakko

AU - Salo, Jari

AU - Karjaluoto, Heikki

AU - Leppäniemi, Matti

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