Mobile customer relationship management: underlying issues and challenges

Jaakko Sinisalo, Jari Salo, Heikki Karjaluoto, Matti Leppäniemi

Research output: Contribution to journalArticleScientificpeer-review

Original languageEnglish
Pages (from-to)771-787
JournalBUSINESS PROCESS MANAGEMENT JOURNAL
Volume13
Issue number6
DOIs
Publication statusPublished - 2007
MoE publication typeA1 Journal article-refereed

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