Measuring the "why" of interaction: Development and validation of the User Motivation Inventory (UMI)

Florian Brühlmann, Beat Vollenwyder, Klaus Opwis, Elisa D. Mekler

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

4 Citations (Scopus)

Abstract

Motivation is a fundamental concept in understanding people's experiences and behavior. Yet, motivation to engage with an interactive system has received only limited attention in HCI. We report the development and validation of the User Motivation Inventory (UMI). The UMI is an 18-item multidimensional measure of motivation, rooted in self-determination theory (SDT). It is designed to measure intrinsic motivation, integrated, identified, introjected, and external regulation, as well as amotivation. Results of two studies (total N = 941) confirm the six-factor structure of the UMI with high reliability, as well as convergent and discriminant validity of each subscale. Relationships with core concepts such as need satisfaction, vitality, and usability were studied. Additionally, the UMI was found to detect differences in motivation for people who consider abandoning a technology compared to those who do not question their use. The central role of motivation in users' behavior and experience is discussed.

Original languageEnglish
Title of host publicationCHI 2018 - Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems
Subtitle of host publicationEngage with CHI
PublisherACM
ISBN (Electronic)9781450356206, 9781450356213
DOIs
Publication statusPublished - 20 Apr 2018
MoE publication typeA4 Article in a conference publication
EventACM SIGCHI Annual Conference on Human Factors in Computing Systems - Palais des Congrès de Montréal, Montreal, Canada
Duration: 21 Apr 201826 Apr 2018
Conference number: 36
https://chi2018.acm.org/
https://chi2018.acm.org

Conference

ConferenceACM SIGCHI Annual Conference on Human Factors in Computing Systems
Abbreviated titleCHI
CountryCanada
CityMontreal
Period21/04/201826/04/2018
Internet address

Keywords

  • Motivation
  • Scale development
  • Self-determination theory
  • Technology use
  • Usability
  • User experience

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