Managing transformations in retail agglomerations:Case Itis shopping center

Mikko Hänninen, Lauri Paavola

Research output: Contribution to journalArticleScientificpeer-review

5 Citations (Scopus)


Shopping centers have received much interest in recent years. This interest comes as many centers have struggled with declining footfall and the demise of many large anchor tenants. The bankruptcy of one anchor tenant has often led shopping centers into a downward spiral from which there is no return. In this paper, we provide an example of how a shopping center can develop sustainably in the transforming retailscape. Our findings highlight the role of the shopping center management in the success of contemporary shopping centers, particularly in crafting a tenant mix in which each tenant has a role to play.

Original languageEnglish
Article number102370
Number of pages14
JournalJournal of Retailing and Consumer Services
Early online date23 Nov 2020
Publication statusPublished - Mar 2021
MoE publication typeA1 Journal article-refereed


  • Shopping center
  • Retail management
  • Tenant mix
  • Retail
  • Services


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