@inproceedings{7e5d8b3d242d45a88358cee201ff72ec,
title = "Managing outscourced support services: observations from case study",
keywords = "facility management, real estate services, facility management, real estate services, facility management, real estate services",
author = "Anssi Salonen",
year = "2004",
language = "English",
pages = "147--154",
editor = "Jan Br{\"o}chner and Tore Haugen",
booktitle = "The Third European Research Symposium in Facilities Management, Copenhagen, 12-14 May 2004",
publisher = "Danish Facilities Management Association",
}