Making-do - Illusion of Effective Service processes (Paper 58)

Tuuli Jylhä; Heidi Rasila; Auli Karjalainen

Making-do - Illusion of Effective Service processes (Paper 58)

Tuuli Jylhä, Heidi Rasila, Auli Karjalainen

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

Original language	English
Title of host publication	Cib Facilieties Management Conference Using Facilities in and Open World - Creating Value for all Stakeholders. Joint CIB W070, W111 and W118 Conferece, Technical University of Denmark, Copenhagen 21-
Editors	Per Anker Jensen
Place of Publication	Lyngby, Denmark
Publisher	Polyteknisk Forlag
Pages	37-45
ISBN (Print)	9788750210696
Publication status	Published - 2014
MoE publication type	A4 Conference publication

Keywords

lean management
making-do
REB
service production
waste

Cite this

Jylhä, T., Rasila, H., & Karjalainen, A. (2014). Making-do - Illusion of Effective Service processes (Paper 58). In P. A. Jensen (Ed.), Cib Facilieties Management Conference Using Facilities in and Open World - Creating Value for all Stakeholders. Joint CIB W070, W111 and W118 Conferece, Technical University of Denmark, Copenhagen 21- (pp. 37-45). Polyteknisk Forlag.

Jylhä, Tuuli ; Rasila, Heidi ; Karjalainen, Auli. / Making-do - Illusion of Effective Service processes (Paper 58). Cib Facilieties Management Conference Using Facilities in and Open World - Creating Value for all Stakeholders. Joint CIB W070, W111 and W118 Conferece, Technical University of Denmark, Copenhagen 21-. editor / Per Anker Jensen. Lyngby, Denmark : Polyteknisk Forlag, 2014. pp. 37-45

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Jylhä, T, Rasila, H & Karjalainen, A 2014, Making-do - Illusion of Effective Service processes (Paper 58). in PA Jensen (ed.), Cib Facilieties Management Conference Using Facilities in and Open World - Creating Value for all Stakeholders. Joint CIB W070, W111 and W118 Conferece, Technical University of Denmark, Copenhagen 21-. Polyteknisk Forlag, Lyngby, Denmark, pp. 37-45.

Making-do - Illusion of Effective Service processes (Paper 58). / Jylhä, Tuuli; Rasila, Heidi; Karjalainen, Auli.
Cib Facilieties Management Conference Using Facilities in and Open World - Creating Value for all Stakeholders. Joint CIB W070, W111 and W118 Conferece, Technical University of Denmark, Copenhagen 21-. ed. / Per Anker Jensen. Lyngby, Denmark: Polyteknisk Forlag, 2014. p. 37-45.

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

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BT - Cib Facilieties Management Conference Using Facilities in and Open World - Creating Value for all Stakeholders. Joint CIB W070, W111 and W118 Conferece, Technical University of Denmark, Copenhagen 21-

A2 - Jensen, Per Anker

PB - Polyteknisk Forlag

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Jylhä T, Rasila H, Karjalainen A. Making-do - Illusion of Effective Service processes (Paper 58). In Jensen PA, editor, Cib Facilieties Management Conference Using Facilities in and Open World - Creating Value for all Stakeholders. Joint CIB W070, W111 and W118 Conferece, Technical University of Denmark, Copenhagen 21-. Lyngby, Denmark: Polyteknisk Forlag. 2014. p. 37-45