Making-do - Illusion of Effective Service processes (Paper 58)

Tuuli Jylhä, Heidi Rasila, Auli Karjalainen

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

    Original languageEnglish
    Title of host publicationCib Facilieties Management Conference Using Facilities in and Open World - Creating Value for all Stakeholders. Joint CIB W070, W111 and W118 Conferece, Technical University of Denmark, Copenhagen 21-
    EditorsPer Anker Jensen
    Place of PublicationLyngby, Denmark
    Pages37-45
    Publication statusPublished - 2014
    MoE publication typeA4 Article in a conference publication

    Keywords

    • lean management
    • making-do
    • REB
    • service production
    • waste

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