Linking Activities During Construction to Inter-Organizational Value Co-Creation During Operations

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review


Value of construction projects is traditionally evaluated by the capability to use the facility for the planned purposes. In business premises, however, recent research highlights the creation of value in a project through establishing inter-organizational networks that have the capacity to create long-term value for the businesses in the facility. This article analyzes the lifecycle of a facility, which involves two major phases: the project phase and the operations phase. In regard to the content of these phases, the facility and the inter-organizational network is established in the project phase, and the facility and the network organizations co-create jointly the use value in the long-term. The purpose of this paper is to look at different types of logic on how value co-creation among multiple organizations can take place in the operations phase of the facility. Furthermore, the purpose is to identify activities in the project phase, which facilitate the development of such network that contributes to value co-creation in the operations phase. The empirical study is a qualitative single case study of a lifecycle of Rehapolis health and wellbeing campus facility in Finland. We identified five types of value co-creation logic in the operations: 1) integrated business operations, 2) shared use of premises and facility services, 3) organizational integration, 4) shared brand and marketing efforts, and 5) shared knowledge. We then identified five activities in the project phase that facilitated the creation of the network: I) creating a shared vision among stakeholders, II) building a focused campus concept, III) engaging external third party and public stakeholders, IV) creating distinctive brand and name, and V) designing and adjusting of spaces jointly. This research highlights that activities during the construction project could also include the development of an inter-organizational network which involves co-creation of value among multiple organizations using the facility in the operations after the completion of the project. By understanding the different types of logic of value creation among different operators and users, developers and investors can focus their activities already during the project on enhancing the value creation in the long term, over the whole lifecycle of the facility.
Original languageEnglish
Title of host publicationProceedings of the CIB World Building Congress 2016
Subtitle of host publicationCreating built environments of new opportunities
EditorsKalle Kähkönen, Marko Keinänen
PublisherTampereen yliopisto, Tampereen teknillinen yliopisto
Number of pages10
ISBN (Print)978-952-15-3740-0
Publication statusPublished - 5 Jun 2016
MoE publication typeA4 Article in a conference publication
EventCIB World Building Congress - Tampere Hall, Tampere, Finland
Duration: 30 May 20163 Jun 2016


ConferenceCIB World Building Congress
Abbreviated titleWBC
Internet address


  • Facility
  • Project Lifecycle
  • Inter-Organizational Network
  • Value Co-Creation
  • Activity

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