Learning from the End Customer in a Process Development Project

Katja Koskelainen, Marika Vänttinen, Miia Jaatinen, Päivi Haho, Päivi Iivonen

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

    Original languageEnglish
    Title of host publicationExperimental Interactive Learning in Industrial Management: New Approaches to Learning, Studying and Teaching, Espoo, Finland 5.-7.6.2005
    EditorsRiitta Smeds, Jens Riis, Päivi Haho, Miia Jaatinen
    Place of PublicationEspoo
    PublisherTKK SimLab
    ISBN (Print)951-22-7724-7
    Publication statusPublished - 2005
    MoE publication typeA4 Article in a conference publication

    Publication series

    PublisherTKK SimLab
    ISSN (Print)1458-8234


    • double-loop learning, end customer, explicit knowledge, externalization, organizational learning, process development project, tacit knowledge

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