La percepción de la controlabilidad y de la justicia en la evaluación de desempeño

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La percepción de la controlabilidad y de la justicia en la evaluación de desempeño. / Schiehll, Eduardo; Landry, Suzanne.

In: Revista Brasileira de Gestao de Negocios, Vol. 16, No. 52, 01.01.2014, p. 484-503.

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@article{6b9e3c62818747579c20653df3c0fe17,
title = "La percepci{\'o}n de la controlabilidad y de la justicia en la evaluaci{\'o}n de desempe{\~n}o",
abstract = "We investigated the effects of environmental uncertainty, decentralization of decisions rights, and the use of subjective performance measures on managers’ perceptions of outcome controllability and performance evaluation fairness. Based on a survey of 339 middle- and upper- level managers, our results suggest that environmental uncertainty adversely affects perceptions of outcome controllability and that this effect is not moderated by the decentralization of decision rights. Our results also show a positive association between perceived controllability and performance evaluation fairness. Although we found no direct effect of the use of subjective performance measures on perceived performance evaluation fairness, it appears to moderate the positive effect of perceived controllability on fairness. We also show that the positive effect of the use of subjective measures may depend on contextual and job-related factors. The overall results underscore the need to consider the organizational context (environmental uncertainty and decentralization of decision rights) to investigate how performance measures affect perceived controllability and fairness. Because perceived controllability and fairness affect individual attitudes and behaviors within an organization, our results have important implications for the design and use of performance evaluation systems.",
keywords = "Controllability, Decentralization, Environmental uncertainty, Performance evaluation fairness, Subjective measures",
author = "Eduardo Schiehll and Suzanne Landry",
year = "2014",
month = "1",
day = "1",
doi = "10.7819/rbgn.v16i52.1782",
language = "Espanja",
volume = "16",
pages = "484--503",
journal = "Revista Brasileira de Gestao de Negocios",
issn = "1806-4892",
number = "52",

}

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TY - JOUR

T1 - La percepción de la controlabilidad y de la justicia en la evaluación de desempeño

AU - Schiehll, Eduardo

AU - Landry, Suzanne

PY - 2014/1/1

Y1 - 2014/1/1

N2 - We investigated the effects of environmental uncertainty, decentralization of decisions rights, and the use of subjective performance measures on managers’ perceptions of outcome controllability and performance evaluation fairness. Based on a survey of 339 middle- and upper- level managers, our results suggest that environmental uncertainty adversely affects perceptions of outcome controllability and that this effect is not moderated by the decentralization of decision rights. Our results also show a positive association between perceived controllability and performance evaluation fairness. Although we found no direct effect of the use of subjective performance measures on perceived performance evaluation fairness, it appears to moderate the positive effect of perceived controllability on fairness. We also show that the positive effect of the use of subjective measures may depend on contextual and job-related factors. The overall results underscore the need to consider the organizational context (environmental uncertainty and decentralization of decision rights) to investigate how performance measures affect perceived controllability and fairness. Because perceived controllability and fairness affect individual attitudes and behaviors within an organization, our results have important implications for the design and use of performance evaluation systems.

AB - We investigated the effects of environmental uncertainty, decentralization of decisions rights, and the use of subjective performance measures on managers’ perceptions of outcome controllability and performance evaluation fairness. Based on a survey of 339 middle- and upper- level managers, our results suggest that environmental uncertainty adversely affects perceptions of outcome controllability and that this effect is not moderated by the decentralization of decision rights. Our results also show a positive association between perceived controllability and performance evaluation fairness. Although we found no direct effect of the use of subjective performance measures on perceived performance evaluation fairness, it appears to moderate the positive effect of perceived controllability on fairness. We also show that the positive effect of the use of subjective measures may depend on contextual and job-related factors. The overall results underscore the need to consider the organizational context (environmental uncertainty and decentralization of decision rights) to investigate how performance measures affect perceived controllability and fairness. Because perceived controllability and fairness affect individual attitudes and behaviors within an organization, our results have important implications for the design and use of performance evaluation systems.

KW - Controllability

KW - Decentralization

KW - Environmental uncertainty

KW - Performance evaluation fairness

KW - Subjective measures

UR - http://www.scopus.com/inward/record.url?scp=84919779710&partnerID=8YFLogxK

U2 - 10.7819/rbgn.v16i52.1782

DO - 10.7819/rbgn.v16i52.1782

M3 - Article

VL - 16

SP - 484

EP - 503

JO - Revista Brasileira de Gestao de Negocios

JF - Revista Brasileira de Gestao de Negocios

SN - 1806-4892

IS - 52

ER -

ID: 30211758