Abstract
We present data from detailed observations of CityWall, a large multi-touch display installed in a central location in Helsinki, Finland. During eight days of installation, 1199 persons interacted with the system in various social configurations. Videos of these encounters were examined qualitatively as well as quantitatively based on human coding of events. The data convey phenomena that arise uniquely in public use: crowding, massively parallel interaction, teamwork, games, negotiations of transitions and handovers, conflict management, gestures and overt remarks to co-present people, and "marking" the display for others. We analyze how public availability is achieved through social learning and negotiation, why interaction becomes performative and, finally, how the display restructures the public space. The multi-touch feature, gesturebased interaction, and the physical display size contributed differentially to these uses. Our findings on the social organization of the use of public displays can be useful for designing such systems for urban environments.
Original language | English |
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Title of host publication | CHI '08: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems |
Editors | Margaret Burnett, Maria Francesca Costabile, Tiziana Catarci, Boris de Ruyter, Desney Tan, Mary Czerwinski, Arnie Lund |
Place of Publication | New York |
Publisher | ACM |
Pages | 1285-1294 |
Number of pages | 10 |
Volume | 1 |
ISBN (Electronic) | 978-1-60558-011-1 |
ISBN (Print) | 978-1-60558-011-1 |
DOIs | |
Publication status | Published - 6 Apr 2008 |
MoE publication type | A4 Conference publication |
Event | ACM SIGCHI Annual Conference on Human Factors in Computing Systems - Florence, Italy Duration: 5 Apr 2008 → 10 Apr 2008 Conference number: 26 |
Conference
Conference | ACM SIGCHI Annual Conference on Human Factors in Computing Systems |
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Abbreviated title | ACM CHI |
Country/Territory | Italy |
City | Florence |
Period | 05/04/2008 → 10/04/2008 |
Keywords
- Multi-user interfaces
- Situated public displays
- Urban environments