"It's mine, don't touch!" : Interactions at a large multi-touch display in a city centre

Peter Peltonen; Esko Kurvinen; Antti Salovaara; Giulio Jacucci; Tommi Ilmonen; John Evans; Antti Oulasvirta; Petri Saarikko

doi:10.1145/1357054.1357255

"It's mine, don't touch!" : Interactions at a large multi-touch display in a city centre

Peter Peltonen^*, Esko Kurvinen, Antti Salovaara, Giulio Jacucci, Tommi Ilmonen, John Evans, Antti Oulasvirta, Petri Saarikko

^*Corresponding author for this work

Helsinki Institute for Information Technology (HIIT)

Helsinki Institute for Information Technology HIIT

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

373 Citations (Scopus)

Abstract

We present data from detailed observations of CityWall, a large multi-touch display installed in a central location in Helsinki, Finland. During eight days of installation, 1199 persons interacted with the system in various social configurations. Videos of these encounters were examined qualitatively as well as quantitatively based on human coding of events. The data convey phenomena that arise uniquely in public use: crowding, massively parallel interaction, teamwork, games, negotiations of transitions and handovers, conflict management, gestures and overt remarks to co-present people, and "marking" the display for others. We analyze how public availability is achieved through social learning and negotiation, why interaction becomes performative and, finally, how the display restructures the public space. The multi-touch feature, gesturebased interaction, and the physical display size contributed differentially to these uses. Our findings on the social organization of the use of public displays can be useful for designing such systems for urban environments.

Original language	English
Title of host publication	CHI '08: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Editors	Margaret Burnett, Maria Francesca Costabile, Tiziana Catarci, Boris de Ruyter, Desney Tan, Mary Czerwinski, Arnie Lund
Place of Publication	New York
Publisher	ACM
Pages	1285-1294
Number of pages	10
Volume	1
ISBN (Electronic)	978-1-60558-011-1
ISBN (Print)	978-1-60558-011-1
DOIs	https://doi.org/10.1145/1357054.1357255
Publication status	Published - 6 Apr 2008
MoE publication type	A4 Conference publication
Event	ACM SIGCHI Annual Conference on Human Factors in Computing Systems - Florence, Italy Duration: 5 Apr 2008 → 10 Apr 2008 Conference number: 26

Conference

Conference	ACM SIGCHI Annual Conference on Human Factors in Computing Systems
Abbreviated title	ACM CHI
Country/Territory	Italy
City	Florence
Period	05/04/2008 → 10/04/2008

Keywords

Multi-user interfaces
Situated public displays
Urban environments

Access to Document

10.1145/1357054.1357255

Cite this

Peltonen, P., Kurvinen, E., Salovaara, A., Jacucci, G., Ilmonen, T., Evans, J., Oulasvirta, A., & Saarikko, P. (2008). "It's mine, don't touch!" : Interactions at a large multi-touch display in a city centre. In M. Burnett, M. F. Costabile, T. Catarci, B. de Ruyter, D. Tan, M. Czerwinski, & A. Lund (Eds.), CHI '08: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (Vol. 1, pp. 1285-1294). ACM. https://doi.org/10.1145/1357054.1357255

Peltonen, Peter ; Kurvinen, Esko ; Salovaara, Antti et al. / "It's mine, don't touch!" : Interactions at a large multi-touch display in a city centre. CHI '08: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. editor / Margaret Burnett ; Maria Francesca Costabile ; Tiziana Catarci ; Boris de Ruyter ; Desney Tan ; Mary Czerwinski ; Arnie Lund. Vol. 1 New York : ACM, 2008. pp. 1285-1294

@inproceedings{c0e1b1c6791c48bfb2805eea26c82f12,

title = "{"}It's mine, don't touch!{"} : Interactions at a large multi-touch display in a city centre",

abstract = "We present data from detailed observations of CityWall, a large multi-touch display installed in a central location in Helsinki, Finland. During eight days of installation, 1199 persons interacted with the system in various social configurations. Videos of these encounters were examined qualitatively as well as quantitatively based on human coding of events. The data convey phenomena that arise uniquely in public use: crowding, massively parallel interaction, teamwork, games, negotiations of transitions and handovers, conflict management, gestures and overt remarks to co-present people, and {"}marking{"} the display for others. We analyze how public availability is achieved through social learning and negotiation, why interaction becomes performative and, finally, how the display restructures the public space. The multi-touch feature, gesturebased interaction, and the physical display size contributed differentially to these uses. Our findings on the social organization of the use of public displays can be useful for designing such systems for urban environments.",

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Peltonen, P, Kurvinen, E, Salovaara, A , Jacucci, G, Ilmonen, T, Evans, J, Oulasvirta, A & Saarikko, P 2008, "It's mine, don't touch!" : Interactions at a large multi-touch display in a city centre. in M Burnett, MF Costabile, T Catarci, B de Ruyter, D Tan, M Czerwinski & A Lund (eds), CHI '08: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. vol. 1, ACM, New York, pp. 1285-1294, ACM SIGCHI Annual Conference on Human Factors in Computing Systems, Florence, Italy, 05/04/2008. https://doi.org/10.1145/1357054.1357255

"It's mine, don't touch!" : Interactions at a large multi-touch display in a city centre. / Peltonen, Peter; Kurvinen, Esko; Salovaara, Antti et al.
CHI '08: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. ed. / Margaret Burnett; Maria Francesca Costabile; Tiziana Catarci; Boris de Ruyter; Desney Tan; Mary Czerwinski; Arnie Lund. Vol. 1 New York: ACM, 2008. p. 1285-1294.

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

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AU - Peltonen, Peter

AU - Kurvinen, Esko

AU - Salovaara, Antti

AU - Jacucci, Giulio

AU - Ilmonen, Tommi

AU - Evans, John

AU - Oulasvirta, Antti

AU - Saarikko, Petri

N1 - Conference code: 26

PY - 2008/4/6

Y1 - 2008/4/6

N2 - We present data from detailed observations of CityWall, a large multi-touch display installed in a central location in Helsinki, Finland. During eight days of installation, 1199 persons interacted with the system in various social configurations. Videos of these encounters were examined qualitatively as well as quantitatively based on human coding of events. The data convey phenomena that arise uniquely in public use: crowding, massively parallel interaction, teamwork, games, negotiations of transitions and handovers, conflict management, gestures and overt remarks to co-present people, and "marking" the display for others. We analyze how public availability is achieved through social learning and negotiation, why interaction becomes performative and, finally, how the display restructures the public space. The multi-touch feature, gesturebased interaction, and the physical display size contributed differentially to these uses. Our findings on the social organization of the use of public displays can be useful for designing such systems for urban environments.

AB - We present data from detailed observations of CityWall, a large multi-touch display installed in a central location in Helsinki, Finland. During eight days of installation, 1199 persons interacted with the system in various social configurations. Videos of these encounters were examined qualitatively as well as quantitatively based on human coding of events. The data convey phenomena that arise uniquely in public use: crowding, massively parallel interaction, teamwork, games, negotiations of transitions and handovers, conflict management, gestures and overt remarks to co-present people, and "marking" the display for others. We analyze how public availability is achieved through social learning and negotiation, why interaction becomes performative and, finally, how the display restructures the public space. The multi-touch feature, gesturebased interaction, and the physical display size contributed differentially to these uses. Our findings on the social organization of the use of public displays can be useful for designing such systems for urban environments.

KW - Multi-user interfaces

KW - Situated public displays

KW - Urban environments

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M3 - Conference article in proceedings

SN - 978-1-60558-011-1

VL - 1

SP - 1285

EP - 1294

BT - CHI '08: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

A2 - Burnett, Margaret

A2 - Costabile, Maria Francesca

A2 - Catarci, Tiziana

A2 - de Ruyter, Boris

A2 - Tan, Desney

A2 - Czerwinski, Mary

A2 - Lund, Arnie

PB - ACM

CY - New York

T2 - ACM SIGCHI Annual Conference on Human Factors in Computing Systems

Y2 - 5 April 2008 through 10 April 2008

ER -

Peltonen P, Kurvinen E, Salovaara A , Jacucci G, Ilmonen T, Evans J et al. "It's mine, don't touch!" : Interactions at a large multi-touch display in a city centre. In Burnett M, Costabile MF, Catarci T, de Ruyter B, Tan D, Czerwinski M, Lund A, editors, CHI '08: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. Vol. 1. New York: ACM. 2008. p. 1285-1294 doi: 10.1145/1357054.1357255

"It's mine, don't touch!" : Interactions at a large multi-touch display in a city centre

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