"It's mine, don't touch!" : Interactions at a large multi-touch display in a city centre

Peter Peltonen*, Esko Kurvinen, Antti Salovaara, Giulio Jacucci, Tommi Ilmonen, John Evans, Antti Oulasvirta, Petri Saarikko

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

373 Citations (Scopus)

Abstract

We present data from detailed observations of CityWall, a large multi-touch display installed in a central location in Helsinki, Finland. During eight days of installation, 1199 persons interacted with the system in various social configurations. Videos of these encounters were examined qualitatively as well as quantitatively based on human coding of events. The data convey phenomena that arise uniquely in public use: crowding, massively parallel interaction, teamwork, games, negotiations of transitions and handovers, conflict management, gestures and overt remarks to co-present people, and "marking" the display for others. We analyze how public availability is achieved through social learning and negotiation, why interaction becomes performative and, finally, how the display restructures the public space. The multi-touch feature, gesturebased interaction, and the physical display size contributed differentially to these uses. Our findings on the social organization of the use of public displays can be useful for designing such systems for urban environments.

Original languageEnglish
Title of host publicationCHI '08: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
EditorsMargaret Burnett, Maria Francesca Costabile, Tiziana Catarci, Boris de Ruyter, Desney Tan, Mary Czerwinski, Arnie Lund
Place of PublicationNew York
PublisherACM
Pages1285-1294
Number of pages10
Volume1
ISBN (Electronic)978-1-60558-011-1
ISBN (Print)978-1-60558-011-1
DOIs
Publication statusPublished - 6 Apr 2008
MoE publication typeA4 Conference publication
EventACM SIGCHI Annual Conference on Human Factors in Computing Systems - Florence, Italy
Duration: 5 Apr 200810 Apr 2008
Conference number: 26

Conference

ConferenceACM SIGCHI Annual Conference on Human Factors in Computing Systems
Abbreviated titleACM CHI
Country/TerritoryItaly
CityFlorence
Period05/04/200810/04/2008

Keywords

  • Multi-user interfaces
  • Situated public displays
  • Urban environments

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