Introduction to Service Design for UX Designers

Virpi Roto, Val Mitchell, Stuart Cockbill, Jung-Joo Lee, Effie Lai Chong Law, John Zimmerman

Research output: Contribution to conference › Abstract › Scientific › peer-review

Original language	English
DOIs	https://doi.org/10.1145/3411763.3444999
Publication status	Published - May 2021
MoE publication type	Not Eligible
Event	ACM SIGCHI Annual Conference on Human Factors in Computing Systems - Virtual, Online, Yokohama, Japan Duration: 8 May 2021 → 13 May 2021 https://chi2021.acm.org/

Conference	ACM SIGCHI Annual Conference on Human Factors in Computing Systems
Abbreviated title	ACM CHI
Country/Territory	Japan
City	Yokohama
Period	08/05/2021 → 13/05/2021
Internet address	https://chi2021.acm.org/

Access to Document

Sea4Value: Sea4Value
Basnet, S. (Project Member), Chaal, M. (Project Member), Ziajka-Poznanska, E. (Project Member) & Kujala, P. (Principal investigator)
01/02/2020 → 31/01/2022
Project: Business Finland: Other research funding

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title = "Introduction to Service Design for UX Designers",

author = "Virpi Roto and Val Mitchell and Stuart Cockbill and Jung-Joo Lee and Law, {Effie Lai Chong} and John Zimmerman",

year = "2021",

month = may,

doi = "10.1145/3411763.3444999",

language = "English",

note = "ACM SIGCHI Annual Conference on Human Factors in Computing Systems, ACM CHI ; Conference date: 08-05-2021 Through 13-05-2021",

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TY - CONF

T1 - Introduction to Service Design for UX Designers

AU - Roto, Virpi

AU - Mitchell, Val

AU - Cockbill, Stuart

AU - Lee, Jung-Joo

AU - Law, Effie Lai Chong

AU - Zimmerman, John

PY - 2021/5

Y1 - 2021/5

U2 - 10.1145/3411763.3444999

DO - 10.1145/3411763.3444999

M3 - Abstract

T2 - ACM SIGCHI Annual Conference on Human Factors in Computing Systems

Y2 - 8 May 2021 through 13 May 2021

ER -