Interventions for the co-creation of inter-organizational business process change

Riitta Smeds, Rita Lavikka, Miia Jaatinen, Antero Hirvensalo

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

4 Citations (Scopus)

Abstract

This paper increases scientific knowledge about developmental interventions in inter-organizational processes by applying coordination theory. The interventions interfere intentionally with the process they aim to develop, reveal interdependencies between the participants, and coordinate their interaction for knowledge creation. The three elements of the developmental intervention are: (1) the participants from the different organizations, (2) the boundary objects that represent the inter-organizational business process, (3) the external facilitator, responsible for designing the other two elements, and for establishing among the participants the knowledge-creating conversational interaction mediated by boundary objects. In a successful intervention, the facilitator and the participants co-develop the necessary coordination mechanisms to support the knowledge co-creation of the participants from the different companies towards the common goal, i.e. the shared knowledge about the inter-organizational process.
Original languageEnglish
Title of host publicationADVANCES IN PRODUCTION MANAGEMENT SYSTEMS: INNOVATIVE PRODUCTION MANAGEMENT TOWARDS SUSTAINABLE GROWTH (AMPS 2015), PT II
EditorsMasaru Nakano Shigeki Umeda, Hironori Hibino Hajime Mizuyama, Gregor von Cieminski Dimitris Kiritsis
Place of PublicationTokyo, Japan
Pages11-18
DOIs
Publication statusPublished - 2015
MoE publication typeA4 Article in a conference publication
EventInternational Conference on Advances in Production Management Systems - Tokyo, Japan
Duration: 7 Sep 20159 Sep 2015

Publication series

NameIFIP Advances in Information and Communication Technology
PublisherSpringer-Verlag Berlin
Number460
ISSN (Print)1868-4238

Conference

ConferenceInternational Conference on Advances in Production Management Systems
Abbreviated titleAPMS
CountryJapan
CityTokyo
Period07/09/201509/09/2015

Keywords

  • business ecosystems
  • intervention
  • coordination
  • co-creation
  • process
  • change

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