Intervening, Teaming, Delegating: Creating Engaging Automation Experiences

Peter Fröhlich; Matthias Baldauf; Philippe Palanque; Virpi Roto; Fabio Paternò; Wendy Ju; Manfred Tscheligi

doi:10.1145/3544549.3573799

Intervening, Teaming, Delegating: Creating Engaging Automation Experiences

Peter Fröhlich, Matthias Baldauf, Philippe Palanque, Virpi Roto, Fabio Paternò, Wendy Ju, Manfred Tscheligi

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

1 Citation (Scopus)

Abstract

Automated systems are becoming common in private, public and professional life. Given their increasing ubiquity and availability to a growing diversity of users, it is important to explore requirements, design principles, and user experience factors across application sectors and scientific disciplines. This workshop provides a forum for researchers and practitioners active in the field of "Automation Experience". In a keynote talk, a poster madness, discussions, and hands-on sessions, the participants will explore and discuss specific opportunities and challenges related to future forms of engagement with an increasing number of automated entities (automations). To this end, the focus topics for the workshop comprise (1) novel ways for monitoring of and intervening with increasingly intelligent agents and artifacts, (2) collaborative interaction to support teaming up and cooperation among humans and automations, and (3) orchestration and delegation of increasingly complex tasks to smart spaces. The results of the workshop are a set of research ideas and drafts of joint research initiatives to drive further automation experience research in a collaborative and interdisciplinary manner.

Original language	English
Title of host publication	Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems
Editors	Albrecht Schmidt, Kaisa Väänänen, Tesh Goyal, Per Ola Kristensson, Anicia Peters
Place of Publication	New York, NY, USA
Publisher	ACM
Pages	1-6
Number of pages	6
ISBN (Electronic)	978-1-4503-9422-2
DOIs	https://doi.org/10.1145/3544549.3573799
Publication status	Published - 19 Apr 2023
MoE publication type	A4 Conference publication
Event	ACM SIGCHI Annual Conference on Human Factors in Computing Systems - Hamburg, Germany Duration: 23 Apr 2023 → 28 Apr 2023 https://chi2023.acm.org/

Conference

Conference	ACM SIGCHI Annual Conference on Human Factors in Computing Systems
Abbreviated title	ACM CHI
Country/Territory	Germany
City	Hamburg
Period	23/04/2023 → 28/04/2023
Internet address	https://chi2023.acm.org/

Keywords

Automation
engagement
intervention
teaming
user experience

Access to Document

10.1145/3544549.3573799

Cite this

Fröhlich, P., Baldauf, M., Palanque, P., Roto, V., Paternò, F., Ju, W., & Tscheligi, M. (2023). Intervening, Teaming, Delegating: Creating Engaging Automation Experiences. In A. Schmidt, K. Väänänen, T. Goyal, P. O. Kristensson, & A. Peters (Eds.), Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems (pp. 1-6). Article 357 ACM. https://doi.org/10.1145/3544549.3573799

@inproceedings{711b9faf4f784af6b994a91654d28543,

title = "Intervening, Teaming, Delegating: Creating Engaging Automation Experiences",

abstract = "Automated systems are becoming common in private, public and professional life. Given their increasing ubiquity and availability to a growing diversity of users, it is important to explore requirements, design principles, and user experience factors across application sectors and scientific disciplines. This workshop provides a forum for researchers and practitioners active in the field of {"}Automation Experience{"}. In a keynote talk, a poster madness, discussions, and hands-on sessions, the participants will explore and discuss specific opportunities and challenges related to future forms of engagement with an increasing number of automated entities (automations). To this end, the focus topics for the workshop comprise (1) novel ways for monitoring of and intervening with increasingly intelligent agents and artifacts, (2) collaborative interaction to support teaming up and cooperation among humans and automations, and (3) orchestration and delegation of increasingly complex tasks to smart spaces. The results of the workshop are a set of research ideas and drafts of joint research initiatives to drive further automation experience research in a collaborative and interdisciplinary manner.",

keywords = "Automation, engagement, intervention, teaming, user experience",

author = "Peter Fr{\"o}hlich and Matthias Baldauf and Philippe Palanque and Virpi Roto and Fabio Patern{\`o} and Wendy Ju and Manfred Tscheligi",

note = "Funding Information: This work is in part supported by the projects AWARD (EU H2020, 101006817), Sea4Value (Business Finland, 81/31/2020), EMPATHY (MUR PRIN 2017MX9T7H), and Cultural Differences in Pedestrian-Autonomous Vehicle Interaction (NSF-BSF HCC, 2212431) Publisher Copyright: {\textcopyright} 2023 Owner/Author.; ACM SIGCHI Annual Conference on Human Factors in Computing Systems , ACM CHI ; Conference date: 23-04-2023 Through 28-04-2023",

year = "2023",

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doi = "10.1145/3544549.3573799",

language = "English",

pages = "1--6",

editor = "Albrecht Schmidt and Kaisa V{\"a}{\"a}n{\"a}nen and Tesh Goyal and Kristensson, {Per Ola} and Anicia Peters",

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publisher = "ACM",

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Fröhlich, P, Baldauf, M, Palanque, P, Roto, V, Paternò, F, Ju, W & Tscheligi, M 2023, Intervening, Teaming, Delegating: Creating Engaging Automation Experiences. in A Schmidt, K Väänänen, T Goyal, PO Kristensson & A Peters (eds), Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems., 357, ACM, New York, NY, USA, pp. 1-6, ACM SIGCHI Annual Conference on Human Factors in Computing Systems , Hamburg, Germany, 23/04/2023. https://doi.org/10.1145/3544549.3573799

Intervening, Teaming, Delegating: Creating Engaging Automation Experiences. / Fröhlich, Peter; Baldauf, Matthias; Palanque, Philippe et al.
Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems. ed. / Albrecht Schmidt; Kaisa Väänänen; Tesh Goyal; Per Ola Kristensson; Anicia Peters. New York, NY, USA: ACM, 2023. p. 1-6 357.

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

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AU - Fröhlich, Peter

AU - Baldauf, Matthias

AU - Palanque, Philippe

AU - Roto, Virpi

AU - Paternò, Fabio

AU - Ju, Wendy

AU - Tscheligi, Manfred

N1 - Funding Information: This work is in part supported by the projects AWARD (EU H2020, 101006817), Sea4Value (Business Finland, 81/31/2020), EMPATHY (MUR PRIN 2017MX9T7H), and Cultural Differences in Pedestrian-Autonomous Vehicle Interaction (NSF-BSF HCC, 2212431) Publisher Copyright: © 2023 Owner/Author.

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Y1 - 2023/4/19

N2 - Automated systems are becoming common in private, public and professional life. Given their increasing ubiquity and availability to a growing diversity of users, it is important to explore requirements, design principles, and user experience factors across application sectors and scientific disciplines. This workshop provides a forum for researchers and practitioners active in the field of "Automation Experience". In a keynote talk, a poster madness, discussions, and hands-on sessions, the participants will explore and discuss specific opportunities and challenges related to future forms of engagement with an increasing number of automated entities (automations). To this end, the focus topics for the workshop comprise (1) novel ways for monitoring of and intervening with increasingly intelligent agents and artifacts, (2) collaborative interaction to support teaming up and cooperation among humans and automations, and (3) orchestration and delegation of increasingly complex tasks to smart spaces. The results of the workshop are a set of research ideas and drafts of joint research initiatives to drive further automation experience research in a collaborative and interdisciplinary manner.

AB - Automated systems are becoming common in private, public and professional life. Given their increasing ubiquity and availability to a growing diversity of users, it is important to explore requirements, design principles, and user experience factors across application sectors and scientific disciplines. This workshop provides a forum for researchers and practitioners active in the field of "Automation Experience". In a keynote talk, a poster madness, discussions, and hands-on sessions, the participants will explore and discuss specific opportunities and challenges related to future forms of engagement with an increasing number of automated entities (automations). To this end, the focus topics for the workshop comprise (1) novel ways for monitoring of and intervening with increasingly intelligent agents and artifacts, (2) collaborative interaction to support teaming up and cooperation among humans and automations, and (3) orchestration and delegation of increasingly complex tasks to smart spaces. The results of the workshop are a set of research ideas and drafts of joint research initiatives to drive further automation experience research in a collaborative and interdisciplinary manner.

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KW - engagement

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KW - teaming

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BT - Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems

A2 - Schmidt, Albrecht

A2 - Väänänen, Kaisa

A2 - Goyal, Tesh

A2 - Kristensson, Per Ola

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Fröhlich P, Baldauf M, Palanque P, Roto V, Paternò F, Ju W et al. Intervening, Teaming, Delegating: Creating Engaging Automation Experiences. In Schmidt A, Väänänen K, Goyal T, Kristensson PO, Peters A, editors, Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems. New York, NY, USA: ACM. 2023. p. 1-6. 357 doi: 10.1145/3544549.3573799

Intervening, Teaming, Delegating: Creating Engaging Automation Experiences

Abstract

Conference

Keywords

Access to Document

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Fingerprint

-: Sea4Value A80325

Cite this

Intervening, Teaming, Delegating: Creating Engaging Automation Experiences

Abstract

Conference

Keywords

Access to Document

Other files and links

Fingerprint

Projects

-: Sea4Value A80325

Cite this