Interplay of visibility-invisibility and frontstage-backstage tensions in technologically mediated sales interaction

Hanna Timonen, Johanna Vuori

Department of Industrial Engineering and Management

Research output: Contribution to conference › Paper › Scientific › peer-review

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DICIA: Digitalization in Customer Interaction
Timonen, H., Kostama, H., Rajala, R. & Holopainen, M.
25/03/2016 → 30/04/2019
Project: Business Finland: Other research funding