Interplay of visibility-invisibility and frontstage-backstage tensions in technologically mediated sales interaction

Original language	English
Publication status	Published - 2018
MoE publication type	Not Eligible
Event	European Group for Organizational Studies Colloquium - Estonian Business School, Tallinn, Estonia Duration: 5 Jul 2018 → 7 Jul 2018 Conference number: 34

Conference

Conference	European Group for Organizational Studies Colloquium
Abbreviated title	EGOS
Country/Territory	Estonia
City	Tallinn
Period	05/07/2018 → 07/07/2018

Keywords

• paradox theory
• sales interaction
• tensions

Projects

• 1 Finished

Projects per year

• DICIA: Digitalization in Customer Interaction

  Timonen, H. (Project Member), Kostama, H. (Project Member), Rajala, R. (Principal investigator) & Holopainen, M. (Project Member)

  25/03/2016 → 30/04/2019

  Project: Business Finland: Other research funding

  • Digitalisation 100%
  • Customer 78%
  • Sales 64%
  • Interaction 57%
  • Public Sector 50%

Activities

• 1 Conference presentation

Activities per year

• Interplay of visibility-invisibility and frontstage-backstage tensions in technologically mediated sales interaction

  Timonen, H. (Speaker)

  6 Jul 2018

  Activity: Talk or presentation types › Conference presentation

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Timonen, H., & Vuori, J. (2018). Interplay of visibility-invisibility and frontstage-backstage tensions in technologically mediated sales interaction. Paper presented at European Group for Organizational Studies Colloquium, Tallinn, Estonia.

Timonen, Hanna ; Vuori, Johanna. / Interplay of visibility-invisibility and frontstage-backstage tensions in technologically mediated sales interaction. Paper presented at European Group for Organizational Studies Colloquium, Tallinn, Estonia.

@conference{d89d7db3e64f4c20ba884ff7edcf17a4,

title = "Interplay of visibility-invisibility and frontstage-backstage tensions in technologically mediated sales interaction",

keywords = "paradox theory, sales interaction, tensions",

author = "Hanna Timonen and Johanna Vuori",

note = "ISBN pyydetty kirjoittajalta; European Group for Organizational Studies Colloquium, EGOS ; Conference date: 05-07-2018 Through 07-07-2018",

year = "2018",

language = "English",

}

Timonen, H & Vuori, J 2018, 'Interplay of visibility-invisibility and frontstage-backstage tensions in technologically mediated sales interaction', Paper presented at European Group for Organizational Studies Colloquium, Tallinn, Estonia, 05/07/2018 - 07/07/2018.

Interplay of visibility-invisibility and frontstage-backstage tensions in technologically mediated sales interaction. / Timonen, Hanna; Vuori, Johanna.
2018. Paper presented at European Group for Organizational Studies Colloquium, Tallinn, Estonia.

Research output: Contribution to conference › Paper › Scientific › peer-review

TY - CONF

T1 - Interplay of visibility-invisibility and frontstage-backstage tensions in technologically mediated sales interaction

AU - Timonen, Hanna

AU - Vuori, Johanna

N1 - Conference code: 34

PY - 2018

Y1 - 2018

KW - paradox theory

KW - sales interaction

KW - tensions

M3 - Paper

T2 - European Group for Organizational Studies Colloquium

Y2 - 5 July 2018 through 7 July 2018

ER -

Timonen H, Vuori J. Interplay of visibility-invisibility and frontstage-backstage tensions in technologically mediated sales interaction. 2018. Paper presented at European Group for Organizational Studies Colloquium, Tallinn, Estonia.