Abstract
ERP (Enterprise Resource Planning) systems have increasingly been developed and integrated with other internal and external systems. This paper contributes to the field of enterprise systems integration by clarifying the concept of integration in the context of ERP systems. We investigated integration obstacles during ERP development in 5 large organizations through theme-based interviews. Besides considering integration as purely technical challenge, our findings reveal the other perspectives of integration. In total 31 environmental, technical, managerial, and organizational integration obstacles were identified from empirical data and further mapped with 13 ERP challenge categories derived from the literature. Our findings reveal that integration barriers are related to all 13 categories of ERP challenges. This indicates that integration should not be a separate project from ERP development. Identifying the integration obstacles is necessary for practitioners to develop counteractions to enterprise integration problems.
| Original language | English |
|---|---|
| Title of host publication | Proceedings of the 49th Annual Hawaii International Conference on System Sciences, HICSS 2016 |
| Pages | 4697-4706 |
| Number of pages | 10 |
| Volume | 2016-March |
| ISBN (Electronic) | 9780769556703 |
| DOIs | |
| Publication status | Published - 7 Mar 2016 |
| MoE publication type | A4 Article in a conference publication |
| Event | Annual Hawaii International Conference on System Sciences - Koloa, United States Duration: 5 Jan 2016 → 8 Jan 2016 Conference number: 49 |
Conference
| Conference | Annual Hawaii International Conference on System Sciences |
|---|---|
| Abbreviated title | HICSS |
| Country | United States |
| City | Koloa |
| Period | 05/01/2016 → 08/01/2016 |
Keywords
- Enterprise integration
- ERP
- Integration challenges
- Integration obstacles