@inbook{c7aa0c3f20624fe499fc93cdddb41721,
title = "Informaation hallinta turvapuhelinpalvelujen organisaatioserkostoissa",
keywords = "information management, information quality, safety telephone, service network, information management, information quality, safety telephone, service network, information management, information quality, safety telephone, service network",
author = "Helin{\"a} Melkas",
year = "2003",
language = "Suomi",
series = "The Publication Series of the Institute for regional Economics and Business Strategy ",
publisher = "Helsinki University of Technology",
number = "017/2003",
pages = "93--148",
editor = "A. Serkkola",
booktitle = "Turvapuhelinpalvelut ik{\"a}{\"a}ntyvien ihmisten elinymp{\"a}rist{\"o}ss{\"a}",
address = "Suomi",
}