Increasing the adoption of teleworking in the public sector

Saswat Mohalik, Mika Westerlund, Risto Rajala, Hanna Timonen

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review


This paper identifies factors that influence the adoption of teleworking among public sector employees. Teleworking, also known as telecommuting, has been argued to be less prevalent in the public sector. First, we reviewed extant literature to distinguish between five types of factors that affect employee adoption or rejection of teleworking: social, organizational, technology-related, financial, and personal. Second, we empirically tested a set of hypotheses related to these factors on data collected from a public sector organization in Canada. The results contribute to theory and practice by suggesting that social factors in terms of damage to teleworker’s image due to reduced visibility to co-workers, and organizational factors in terms of perceived need to be present at the office to perform work tasks negatively affected telework adoption. Financial factors in terms of incurring costs of teleworking were positively linked with the deliberate rejection of teleworking.
Original languageEnglish
Title of host publicationProceedings of ISPIM Connects Ottawa, Innovation for Local and Global Impact - 7-10 April 2019 - Ottawa, Canada
EditorsIain Bitran, Steffen Conn, Chris Gernreich, Michelle Heber, K.R.E. Huizing, Olga Kokshagina, Marko Torkkeli, Marcus Tynnhammar
PublisherLappeenranta University of Technology
Number of pages16
ISBN (Electronic)978-952-335-350-3
Publication statusPublished - 2019
MoE publication typeA4 Article in a conference publication
EventISPIM Connects Ottawa: Innovation for Local and Global Impact - Ottawa, Canada
Duration: 7 Apr 201910 Apr 2019

Publication series

NameLUT Scientific and Expertise Publications
PublisherLappeenranta University of Technology
ISSN (Print)2243-3376


ConferenceISPIM Connects Ottawa


  • telework
  • public sector
  • remote work
  • process innovation


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