Increasing operational efficiency through improved customer service: Process maintenance case

Jaana Auramo, Kari Tanskanen, Johanna Småros

Research output: Contribution to journalArticleScientificpeer-review

Original languageEnglish
Pages (from-to)167-180
JournalInternational Journal of Logistics: Research and Applications
Volume7
Issue number3
Publication statusPublished - 2004
MoE publication typeA1 Journal article-refereed

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