Original language | English |
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Title of host publication | International Symposium of Service Sciences (ISSS), Leipzig, 23.3.2009 |
Editors | R. Alt, K.-P. Fähnrich, B. Franczyk |
Place of Publication | Logos Verlag, Berlin |
Publication status | Published - 2009 |
MoE publication type | A4 Conference publication |
Increasing awareness of the co-productive nature of professional services through blueprinting
Saara Brax, Paul Lillrank
Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review