In search for the Added Value of FM: What we know and what we need to learn

Per Anker Jensen; Theo Voordt van der; Christian Coenen; Daniel Felten von; Anna-Liisa Lindholm; Susanne Baskev Nielsen; Chaiwat Riratanapong; Mirjam Pfenninger

In search for the Added Value of FM: What we know and what we need to learn

Per Anker Jensen, Theo Voordt van der, Christian Coenen, Daniel Felten von, Anna-Liisa Lindholm, Susanne Baskev Nielsen, Chaiwat Riratanapong, Mirjam Pfenninger

Research output: Contribution to journal › Article › Scientific › peer-review

49 Citations (Scopus)

Original language	English
Pages (from-to)	199-217
Journal	Facilities
Volume	30
Issue number	5/6
Publication status	Published - 2012
MoE publication type	A1 Journal article-refereed

Keywords

added value
corporate real estate management
facilities management
REB
relationship value
service marketing
strategic mapping

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Cite this

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title = "In search for the Added Value of FM: What we know and what we need to learn",

keywords = "added value, corporate real estate management, facilities management, REB, relationship value, service marketing, strategic mapping, added value, corporate real estate management, facilities management, REB, relationship value, service marketing, strategic mapping, added value, corporate real estate management, facilities management, REB, relationship value, service marketing, strategic mapping",

author = "Jensen, {Per Anker} and {Voordt van der}, Theo and Christian Coenen and {Felten von}, Daniel and Anna-Liisa Lindholm and {Baskev Nielsen}, Susanne and Chaiwat Riratanapong and Mirjam Pfenninger",

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AU - Voordt van der, Theo

AU - Coenen, Christian

AU - Felten von, Daniel

AU - Lindholm, Anna-Liisa

AU - Baskev Nielsen, Susanne

AU - Riratanapong, Chaiwat

AU - Pfenninger, Mirjam

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KW - service marketing

KW - strategic mapping

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KW - facilities management

KW - REB

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KW - service marketing

KW - strategic mapping

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KW - corporate real estate management

KW - facilities management

KW - REB

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KW - service marketing

KW - strategic mapping

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