Improving University Teaching: A Professional Service Operation Perspective

Research output: Contribution to journalArticleScientificpeer-review

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Original languageEnglish
Pages (from-to)1765–1795
JournalInternational Journal of Operations And Production Management
Volume38
Issue number9
DOIs
Publication statusPublished - 1 Jan 2018
MoE publication typeA1 Journal article-refereed

Keywords

  • Service design
  • Process improvement
  • Teaching and learning
  • Flipped learning
  • Professional service operations

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