Improving the Learning of Design Management Operations by Exploiting Production’s Feedback: Design Science Approach

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

98 Downloads (Pure)

Abstract

This study examines the development and implementation of a learning process in a contractor’s design management unit. The purpose is to gain knowledge on how learning can be turned into a standardized process and of methods of accelerating the learning in a design management unit by exploiting the feedback received from the production. The research took a design science approach, which consisted of a diagnosis of the present situation, testing & development of the formulated process, and analysis & generalization of the results. The diagnosis comprised a literature review, interviews, and active observation, while the testing phase included an intervention where the process was tested and further developed. The results indicate that while the relevancy of continuous learning is well recognized, construction organizations are incapable of effectively exploiting the best practices of knowledge management. To overcome weaknesses related to the inefficient learning practices, organizations should focus on balancing the operational and strategical viewpoints of learning, emphasize learning from failures and implement project-based communities of practice into an organization’s operations. The study has implications for more standardized and balanced learning processes in contactor operations. It also provides knowledge of ways of taking a design science approach effectively in construction management research.
Original languageEnglish
Title of host publicationProceedings of the 27th Annual Conference of the International Group for Lean Construction
Place of PublicationDublin, Ireland
PublisherIGLC.net
Pages25-36
Number of pages12
DOIs
Publication statusPublished - 2019
MoE publication typeA4 Article in a conference publication
EventAnnual Conference of the International Group for Lean Construction - Dublin, Ireland
Duration: 1 Jul 20197 Jul 2019
Conference number: 27

Publication series

NameAnnual Conference of the International Group for Lean Construction
PublisherIGLC.net
ISSN (Electronic)2309-0979

Conference

ConferenceAnnual Conference of the International Group for Lean Construction
Abbreviated titleIGLC
CountryIreland
CityDublin
Period01/07/201907/07/2019

Keywords

  • design management
  • organizational learning
  • knowledge management
  • design science

Fingerprint Dive into the research topics of 'Improving the Learning of Design Management Operations by Exploiting Production’s Feedback: Design Science Approach'. Together they form a unique fingerprint.

Cite this