Implementing ICT-supported training in organizations : a service and relationship management view

Anu Moisio

    Research output: ThesisLicenciate's thesisTheses

    Original languageEnglish
    Place of PublicationEspoo
    Print ISBNs951-22-8002-7
    Electronic ISBNs951-22-8003-5
    Publication statusPublished - 2005
    MoE publication typeG3 Licentiate thesis

    Keywords

    • e-learning
    • ICT-support
    • process simulation
    • relationship management
    • service management
    • training

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