TY - JOUR
T1 - Identifying the basis of collaboration performance in facility service business
AU - Heimbürger, Markku
AU - Diedrich, Perttu
PY - 2012
Y1 - 2012
KW - customen relationship management
KW - customer services quality
KW - facility services
KW - inter-organizational collaboration
KW - organizational performance
KW - service buisiness
KW - supplier relationship management
KW - value co-creation
KW - customen relationship management
KW - customer services quality
KW - facility services
KW - inter-organizational collaboration
KW - organizational performance
KW - service buisiness
KW - supplier relationship management
KW - value co-creation
KW - customen relationship management
KW - customer services quality
KW - facility services
KW - inter-organizational collaboration
KW - organizational performance
KW - service buisiness
KW - supplier relationship management
KW - value co-creation
UR - http://dx.doi.org/10.1108/02632771211252333
M3 - Article
SN - 0263-2772
VL - 30
SP - 504
EP - 516
JO - Facilities
JF - Facilities
IS - 11
ER -