Identifying the basis of collaboration performance in facility service business

Markku Heimbürger, Perttu Diedrich

    Research output: Contribution to journalArticleScientificpeer-review

    7 Citations (Scopus)
    Original languageEnglish
    Pages (from-to)504-516
    JournalFacilities
    Volume30
    Issue number11
    Publication statusPublished - 2012
    MoE publication typeA1 Journal article-refereed

    Keywords

    • customen relationship management
    • customer services quality
    • facility services
    • inter-organizational collaboration
    • organizational performance
    • service buisiness
    • supplier relationship management
    • value co-creation

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