"I just cursed and opened a beer": explaining mobile users' non-complaining behavior through coping

Markus Salo, Markus Makkonen, Riitta Hekkala

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

5 Citations (Scopus)
Original languageEnglish
Title of host publication36th International Conference on Information Systems (ICIS), Fort Worth, Texas, USA, December 13-16, 2015
PublisherAssociation for Information Systems (AIS)
Publication statusPublished - 2015
MoE publication typeA4 Article in a conference publication

Publication series

PublisherAssociation for Information Systems (AIS)
ISSN (Print)1026-1079

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