Humanizing organizations - the pathway to growth

Andrea Augsten, Bernadette Geuy, Rachel Hollowgrass, Marjukka Mäkelä-Klippi, Titta Jylkäs

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientific

17 Downloads (Pure)

Abstract

The workshop focuses on the human aspects of organizations such as needs, values, motivations, beliefs or fears and introduces a framework for evaluating key factors that “humanize” the organization. Through the collaborative and interactive teamwork, audience will together with organizers to explore, discover and identify emerging key challenges to become a human-centered organization, and ideate design solutions to solve them.
Original languageEnglish
Title of host publicationServDes2018. Service Design Proof of Concept, Proceedings of the ServDes.2018 Conference, 18-20 June, Milano, Italy
EditorsAnna Meroni, Ana María Ospina Medina, Beatrice Villari
PublisherLINKÖPING UNIVERSITY ELECTRONIC PRESS
Number of pages14
ISBN (Electronic)978-91-7685-237-8
Publication statusPublished - 2018
MoE publication typeB3 Non-refereed article in conference proceedings
EventService Design and Service Innovation Conference: Service Design Proof of Concept - Politecnico di Milano, Milan, Italy
Duration: 18 Jun 201820 Jun 2018
http://www.servdes.org/conference-2018-milano/

Publication series

NameLinköping Electronic Conference Proceedings
PublisherLinköping University Electronic Press
Number150
ISSN (Print)1650-3686
ISSN (Electronic)1650-3740

Conference

ConferenceService Design and Service Innovation Conference
Abbreviated titleServDes
CountryItaly
CityMilan
Period18/06/201820/06/2018
Internet address

Keywords

  • service design
  • design thinking
  • humanizing
  • organization
  • human-centered design

Fingerprint Dive into the research topics of 'Humanizing organizations - the pathway to growth'. Together they form a unique fingerprint.

Cite this