Humanizing organizations - the pathway to growth

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientific


Research units

  • University of Wuppertal
  • University of California at Berkeley
  • University of Lapland


The workshop focuses on the human aspects of organizations such as needs, values, motivations, beliefs or fears and introduces a framework for evaluating key factors that “humanize” the organization. Through the collaborative and interactive teamwork, audience will together with organizers to explore, discover and identify emerging key challenges to become a human-centered organization, and ideate design solutions to solve them.


Original languageEnglish
Title of host publicationServDes2018. Service Design Proof of Concept, Proceedings of the ServDes.2018 Conference, 18-20 June, Milano, Italy
EditorsAnna Meroni, Ana María Ospina Medina, Beatrice Villari
Publication statusPublished - 2018
MoE publication typeB3 Non-refereed article in conference proceedings
EventService Design and Service Innovation Conference: Service Design Proof of Concept - Politecnico di Milano, Milan, Italy
Duration: 18 Jun 201820 Jun 2018

Publication series

NameLinköping Electronic Conference Proceedings
PublisherLinköping University Electronic Press
ISSN (Print)1650-3686
ISSN (Electronic)1650-3740


ConferenceService Design and Service Innovation Conference
Abbreviated titleServDes
Internet address

    Research areas

  • service design, design thinking, humanizing, organization, human-centered design

ID: 31663123