How to define Software-as-a-Service - An empirical study of Finnish SaaS providers

Tuomas Mäkilä; Antero Järvi; Mikko Rönkkö; Jussi Nissilä

doi:10.1007/978-3-642-13633-7_10

How to define Software-as-a-Service - An empirical study of Finnish SaaS providers

Tuomas Mäkilä^*
, Antero Järvi
, Mikko Rönkkö
, Jussi Nissilä

^*Corresponding author for this work

University of Turku

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

22 Citations (Scopus)

Abstract

Software-as-a-Service (SaaS) is a relatively new and much hyped model of software delivery where the software is procured as a service over the Internet. We found that there were several different definitions of SaaS. Based on these definitions, we distilled a list of five characteristics that are required for a firm to be considered a SaaS provider. Using survey data from the Finnish software industry, we tested the proposed criteria. Closer examination of the survey indicated the criteria were necessary but not sufficient. Therefore, we extended the criteria to better grasp the phenomenon and tested the changes through a qualitative validation. Also, we found that while a large number of firms are producing software that is technically SaaS, pure SaaS-based business models are much more rare in Finland.

Original language	English
Title of host publication	Software Business - First International Conference, ICSOB 2010, Proceedings
Publisher	Springer
Pages	115-124
Number of pages	10
ISBN (Print)	9783642136320
DOIs	https://doi.org/10.1007/978-3-642-13633-7_10
Publication status	Published - 1 Jan 2010
MoE publication type	A4 Conference publication
Event	International Conference on Software Business - Jyvaskyla, Finland Duration: 21 Jun 2010 → 23 Jun 2010 Conference number: 1

Publication series

Name	Lecture Notes in Business Information Processing
Volume	51 LNBIP
ISSN (Print)	1865-1348

Conference

Conference	International Conference on Software Business
Abbreviated title	ICSOB
Country/Territory	Finland
City	Jyvaskyla
Period	21/06/2010 → 23/06/2010

Keywords

Qualitative study
Software as a service
Survey

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10.1007/978-3-642-13633-7_10

Cite this

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abstract = "Software-as-a-Service (SaaS) is a relatively new and much hyped model of software delivery where the software is procured as a service over the Internet. We found that there were several different definitions of SaaS. Based on these definitions, we distilled a list of five characteristics that are required for a firm to be considered a SaaS provider. Using survey data from the Finnish software industry, we tested the proposed criteria. Closer examination of the survey indicated the criteria were necessary but not sufficient. Therefore, we extended the criteria to better grasp the phenomenon and tested the changes through a qualitative validation. Also, we found that while a large number of firms are producing software that is technically SaaS, pure SaaS-based business models are much more rare in Finland.",

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Mäkilä, T, Järvi, A, Rönkkö, M & Nissilä, J 2010, How to define Software-as-a-Service - An empirical study of Finnish SaaS providers. in Software Business - First International Conference, ICSOB 2010, Proceedings. Lecture Notes in Business Information Processing, vol. 51 LNBIP, Springer, pp. 115-124, International Conference on Software Business, Jyvaskyla, Finland, 21/06/2010. https://doi.org/10.1007/978-3-642-13633-7_10

How to define Software-as-a-Service - An empirical study of Finnish SaaS providers. / Mäkilä, Tuomas; Järvi, Antero; Rönkkö, Mikko et al.
Software Business - First International Conference, ICSOB 2010, Proceedings. Springer, 2010. p. 115-124 (Lecture Notes in Business Information Processing; Vol. 51 LNBIP).

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

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AB - Software-as-a-Service (SaaS) is a relatively new and much hyped model of software delivery where the software is procured as a service over the Internet. We found that there were several different definitions of SaaS. Based on these definitions, we distilled a list of five characteristics that are required for a firm to be considered a SaaS provider. Using survey data from the Finnish software industry, we tested the proposed criteria. Closer examination of the survey indicated the criteria were necessary but not sufficient. Therefore, we extended the criteria to better grasp the phenomenon and tested the changes through a qualitative validation. Also, we found that while a large number of firms are producing software that is technically SaaS, pure SaaS-based business models are much more rare in Finland.

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How to define Software-as-a-Service - An empirical study of Finnish SaaS providers

Abstract

Publication series

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Keywords

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