How to Check Out?: An Empirical Exploration of Customers’ Different Cognitive Processes in Retailing Context

Tapani Rinta-Kahila; Esko Penttinen; Hans-Petteri  Pääsky

How to Check Out? An Empirical Exploration of Customers’ Different Cognitive Processes in Retailing Context

Tapani Rinta-Kahila, Esko Penttinen, Hans-Petteri Pääsky

Department of Information and Service Management

Aalto University

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

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Original language	English
Title of host publication	Proceedings of the 51st Annual Hawaii International Conference on System Sciences, HICSS 2018
Publisher	Hawaii International Conference on System Sciences
Pages	3874-3883
ISBN (Electronic)	978-0-9981331-1-9
Publication status	Published - 2018
MoE publication type	A4 Conference publication
Event	Annual Hawaii International Conference on System Sciences - Waikoloa Village, United States Duration: 3 Jan 2018 → 6 Jan 2018 Conference number: 51 http://hicss.hawaii.edu/

Conference

Conference	Annual Hawaii International Conference on System Sciences
Abbreviated title	HICSS
Country/Territory	United States
City	Waikoloa Village
Period	03/01/2018 → 06/01/2018
Internet address	http://hicss.hawaii.edu/

Keywords

The Diffusions
Impacts
Adoption and Usage of ICTs upon Society cognitive processing
dual-systems theory
retailing
self-service technology
technology adoption

Access to Document

paper0488Final published version, 1.04 MBLicence: CC BY-NC-ND

http://hdl.handle.net/10125/50375

Cite this

@inproceedings{f0378da2084842f98bf76949e6c961fd,

title = "How to Check Out?: An Empirical Exploration of Customers{\textquoteright} Different Cognitive Processes in Retailing Context",

keywords = "The Diffusions, Impacts, Adoption and Usage of ICTs upon Society cognitive processing, dual-systems theory, retailing, self-service technology, technology adoption",

author = "Tapani Rinta-Kahila and Esko Penttinen and Hans-Petteri P{\"a}{\"a}sky",

year = "2018",

language = "English",

pages = "3874--3883",

booktitle = "Proceedings of the 51st Annual Hawaii International Conference on System Sciences, HICSS 2018",

publisher = "Hawaii International Conference on System Sciences",

address = "United States",

note = "Annual Hawaii International Conference on System Sciences, HICSS ; Conference date: 03-01-2018 Through 06-01-2018",

url = "http://hicss.hawaii.edu/",

}

Rinta-Kahila, T , Penttinen, E & Pääsky, H-P 2018, How to Check Out? An Empirical Exploration of Customers’ Different Cognitive Processes in Retailing Context. in Proceedings of the 51st Annual Hawaii International Conference on System Sciences, HICSS 2018. Hawaii International Conference on System Sciences, pp. 3874-3883, Annual Hawaii International Conference on System Sciences, Waikoloa Village, Hawaii, United States, 03/01/2018. <http://hdl.handle.net/10125/50375>

How to Check Out? An Empirical Exploration of Customers’ Different Cognitive Processes in Retailing Context. / Rinta-Kahila, Tapani ; Penttinen, Esko; Pääsky, Hans-Petteri .
Proceedings of the 51st Annual Hawaii International Conference on System Sciences, HICSS 2018. Hawaii International Conference on System Sciences, 2018. p. 3874-3883.

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

TY - GEN

T1 - How to Check Out?

T2 - Annual Hawaii International Conference on System Sciences

AU - Rinta-Kahila, Tapani

AU - Penttinen, Esko

AU - Pääsky, Hans-Petteri

N1 - Conference code: 51

PY - 2018

Y1 - 2018

KW - The Diffusions

KW - Impacts

KW - Adoption and Usage of ICTs upon Society cognitive processing

KW - dual-systems theory

KW - retailing

KW - self-service technology

KW - technology adoption

M3 - Conference article in proceedings

SP - 3874

EP - 3883

BT - Proceedings of the 51st Annual Hawaii International Conference on System Sciences, HICSS 2018

PB - Hawaii International Conference on System Sciences

Y2 - 3 January 2018 through 6 January 2018

ER -