How does Kanban impact communication and collaboration in software engineering teams?

Nilay Oza, Fabian Fagerholm, Jurgen Munch

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

11 Citations (Scopus)

Abstract

Highly iterative development processes such as Kanban have gained significant importance in industry. However, the impact of such processes on team collaboration and communication is widely unknown. In this paper, we analyze how the Kanban process aids software team's behaviors - in particular, communication and collaboration. The team under study developed a mobile payment software product in six iterations over seven weeks. The data were collected by a questionnaire, repeated at the end of each iteration. The results indicate that Kanban has a positive effect at the beginning to get the team working together to identify and coordinate the work. Later phases, when the team members have established good rapport among them, the importance for facilitating team collaboration could not be shown. Results also indicate that Kanban helps team members to collectively identify and surface the missing tasks to keep the pace of the development harmonized across the whole team, resulting into increased collaboration. Besides presenting the study and the results, the article gives an outlook on future work.

Original languageEnglish
Title of host publication2013 6th International Workshop on Cooperative and Human Aspects of Software Engineering, CHASE 2013 - Proceedings
Pages125-128
Number of pages4
DOIs
Publication statusPublished - 6 Nov 2013
MoE publication typeA4 Article in a conference publication
EventInternational Workshop on Cooperative and Human Aspects of Software Engineering - San Francisco, United States
Duration: 25 May 201325 May 2013
Conference number: 6

Workshop

WorkshopInternational Workshop on Cooperative and Human Aspects of Software Engineering
Abbreviated titleCHASE
CountryUnited States
CitySan Francisco
Period25/05/201325/05/2013

Keywords

  • human factors in software development
  • Kanban
  • software project management
  • software teams
  • team behaviors

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