Harnessing a 'currency matrix' for performance measurement in cooperatives: A multi-phased study

Research output: Contribution to journalArticleScientificpeer-review

Researchers

Research units

  • Maastricht University
  • Wageningen University & Research
  • Hogeschool Zuyd
  • King’s College London
  • University of New South Wales
  • University of Waikato

Abstract

The cooperative organizational form is by nature a sustainable one, which has proved to be resilient in the face of crises and a solid lever in addressing present-day societal challenges. Still, little is known about its socio-economic impact. Also, despite the plethora of studies on cooperative performance, research remains inconclusive about how to best measure it. In fact, scholarly work has largely favored the use of appraisal tools reflecting those of investor-owned firms (IOFs), having undermined the dual idiosyncratic nature of the cooperative organizational form, which is manifest in the business and social-membership objectives. The goal of this article is to fill these gaps by delivering a comprehensive dashboard for cooperative performance assessment that harmonizes business-social aspects and catalogs the basic components for future attempts. To reach this goal, we used an extensive review of empirical research in cooperative performance (phase 1) and a Delphi study with 14 experts (phase 2). In addition, we reviewed comparable research efforts for a business form (social enterprises) that combines business with social goals and faces similar challenges (phase 3). This inquiry was particularly insightful for the social perspective and the overlooked role of cooperatives as a socially-embedded organizational form that hardly documents its societal impact and outreach.

Details

Original languageEnglish
Article number4536
Number of pages38
JournalSustainability (Switzerland)
Volume10
Issue number12
Early online date1 Dec 2018
Publication statusPublished - 2018
MoE publication typeA1 Journal article-refereed

    Research areas

  • Cooperatives, Delphi method, Extensive review, Interdisciplinary dialogue, Performance measurement, Social enterprises, Socio-economic impact

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