From within and in-between – co-designing organizational change

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Abstract

This paper focuses on organizational change as a co-design challenge. Organizational change is addressed as a human process of relating that takes place in various interactions. This paper aims to contribute to a better understanding of what to consider when designers are facilitating co-design for organizational change. We draw from literature on both human-oriented organizational change and co-design. To illustrate how interactions take place in an organizational co-design project, we discuss accounts from a research project that aimed at improving collaborative innovation practices. We highlight that the meanings for change surfaced within organizations and in interaction. We bring to light the in-between space revolving around the two organizations: the facilitator team and the company project team. This temporary in-between space of co-design is facilitated by designers but filled in by participants’ engagement and entangled interactions.
Original languageEnglish
Pages (from-to)1-18
Number of pages18
JournalCODESIGN: INTERNATIONAL JOURNAL OF COCREATION IN DESIGN AND THE ARTS
DOIs
Publication statusPublished - 11 Mar 2019
MoE publication typeA1 Journal article-refereed

Keywords

  • Organizational change
  • collaboration
  • co-design
  • innovation
  • emergence
  • facilitation

Field of art

  • Design

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