Abstract
This field study explores a unique collaborative arrangement between two industrial firms, Siemens and Nestlé, presenting performance-based governance of the cooperation as means to mitigate the information asymmetry problem of the parties involved. In so doing, our field study depicts the essential activities in the formation of the IT-enabled and performance-based service system. Moreover, the findings delineate how technology-related changes affect manufacturing operations. The study contributes to the practice-based research on the emerging inter-organizational IS management issues by highlighting the role of parties’ collaborative arrangements and interaction in the digital transformation of manufacturing operations.
| Original language | English |
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| Title of host publication | Proceedings of the 55th Hawaii International Conference on System Sciences, January 3-7, 2022 |
| Publisher | Hawaii International Conference on System Sciences |
| Pages | 6861-6870 |
| ISBN (Electronic) | 978-0-9981331-5-7 |
| Publication status | Published - 2022 |
| MoE publication type | A4 Conference publication |
| Event | Annual Hawaii International Conference on System Sciences - Manoa, United States Duration: 4 Jan 2022 → 7 Jan 2022 Conference number: 55 |
Publication series
| Name | Proceedings of the Annual Hawaii International Conference on System Sciences |
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| ISSN (Print) | 1530-1605 |
| ISSN (Electronic) | 2572-6862 |
Conference
| Conference | Annual Hawaii International Conference on System Sciences |
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| Abbreviated title | HICSS |
| Country/Territory | United States |
| City | Manoa |
| Period | 04/01/2022 → 07/01/2022 |
Keywords
- digital transformation
- information asymmetry
- inter organizational information system
- service system
- performance-based governance