Mobile information and communication technologies enable knowledge workers to be available 24/7 irrespective of boundaries or locations. Technology-enabled ‘multipresence’ allows workers to be simultaneously present in physical, virtual, and social spaces while working across boundaries in multiple locations and on the move. Drawing from sociomateriality and social presence theory, this chapter argues that a ‘multipresence’ strategy is selected because of ubiquitous availability expectations, the sheer volume of received emails, their potential urgency, and the pursuit of the feeling of being in control of work. The experienced benefits of multipresence include the efficient use of time and flexibility of work, whereas the perceived costs include concentration difficulties, stress, work–life balance management challenges, and decreases in productivity.
|Title of host publication||The New Normal of Working Lives|
|Subtitle of host publication||Critical Studies in Contemporary Work and Employment|
|Editors||Stephanie Taylor, Susan Luckman|
|Number of pages||30|
|Publication status||Published - 6 Dec 2017|
|MoE publication type||A3 Part of a book or another research book|
|Name||Dynamics of Virtual Work|