FinChat: Corpus and evaluation setup for Finnish chat conversations on everyday topics

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Abstract

Creating open-domain chatbots requires large amounts of conversational data and related benchmark tasks to evaluate them. Standardized evaluation tasks are crucial for creating automatic evaluation metrics for model development; otherwise, comparing the models would require resource-expensive human evaluation. While chatbot challenges have recently managed to provide a plethora of such resources for English, resources in other languages are not yet available. In this work, we provide a starting point for Finnish open-domain chatbot research. We describe our collection efforts to create the Finnish chat conversation corpus FinChat, which is made available publicly. FinChat includes unscripted conversations on seven topics from people of different ages. Using this corpus, we also construct a retrieval-based evaluation task for Finnish chatbot development. We observe that off-the-shelf chatbot models trained on conversational corpora do not perform better than chance at choosing the right answer based on automatic metrics, while humans can do the same task almost perfectly. Similarly, in a human evaluation, responses to questions from the evaluation set generated by the chatbots are predominantly marked as incoherent. Thus, FinChat provides a challenging evaluation set, meant to encourage chatbot development in Finnish.
Original languageEnglish
Title of host publicationProceedings of Interspeech
PublisherInternational Speech Communication Association
Publication statusAccepted/In press - 2020
MoE publication typeA4 Article in a conference publication
EventInterspeech - Shanghai, China
Duration: 25 Oct 202029 Oct 2020
Conference number: 21
http://www.interspeech2020.org/

Publication series

NameInterspeech
ISSN (Electronic)1990-9772

Conference

ConferenceInterspeech
Abbreviated titleINTERSPEECH
CountryChina
CityShanghai
Period25/10/202029/10/2020
Internet address

Keywords

  • Finnish corpora
  • chatbot evaluation
  • open-domain chatbots
  • conversational language modeling

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